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TERMS OF SALE

RETURNS

Thank you for shopping at Arthur Galan AG online. Please note: We do refund purchases for ‘Change of Mind’  within 7 days of recieving goods. For all retuns and faulty items you will need to contact customer service info@agclothing.com or call 61-3 -98277222 and give details of the return and fault and you will be issued with a returns authorization number and instructions on how to return your item back to Arthur Galan AG for a full credit or refund. 

Once you receive your returns authorization number, please enclose your receipt and with your merchandise within 10 days of receipt of the goods, in a satchel/box and mail to the below address. To obtain a refund: 

  • Goods must be returned within 10 days of receipt
  • Item/s must be unworn and unwashed in original saleable condition with all labels/tags attached
  • Receipt/Printed Invoice must be included in post
  • Include this form with return authorization number (please call Arthur Galan AG to acquire)
  • Arthur Galan AG Return Orders 568 Chapel street South Yarra 3141 Victoria Autralia